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- Complex and delicate situations benefit from regular, focused attention. Ensure that the situation does not fall off your radar.
- The appropriate mode of monitoring progress depends on the actions taken in your strategy or the specific goals and targets set, if any.
Critical focus: Keep your key relationships active and healthy. This gives you:
- the information you need to understand and to monitor the situation
- influence over the progress of events
- supports those most directly affected
- empowers those most able to intervene where it counts
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